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The Rail Facilities Portal provides quick access to information on all kinds of rail facilities, in particular rail freight facilities, e.g. for the planning of rail services. It also helps operators of service facilities to comply with their obligations resulting from Directive 2012/34/EU and Implementing Regulation (EU) 2177/2017.. »more

Goals and Benefits

The RFP serves primarily as a business tool both for operators and customers of service facilities

IT Service Desk

For RNE-Members: +43 1 907 6272 41
For Non-RNE-Members: Tel. : +32 (0)2 548 78 90
Monday – Thursday: 09:00 – 16:00
Fridays: 09:00 – 15:00
Except for Austrian national holidays

Become an RFP User

Free of charge access without registration for customers of service facilities and other interested parties. User registration is required for participating operators of service facilities. If you are an operator of a service facility interested in using the RFP, please contact the RFP support.

Rollout Map

A map of all countries in which some service facilities participate and contribute to RFP.


The Governance of the RFP consists of the Governance Board and the Technical Control Board.


Documents for User Information.

User Statements

Experiences with the Rail Facilities Portal from Users.


We need your help to further improve the RFP! Please send your ideas, feedback, criticism and suggestions for improvements.

Legal Framework

Satisfies the requirements of Directive 2012/34/EU and Implementing Regulation (EU) 2177/2017.